Amazon is working on Q Business Suite, a unified platform for data analysis and work automation, according to internal ...

Verizon has introduced a Gemini AI-backed chatbot in its refreshed My Verizon app. It aims to help users “manage upgrades, add new lines, ask billing questions, take advantage of savings, and ...

Amazon is currently using AI to optimize inventory in its fulfillment network, upgrade its customer service chatbot and ...

The toll road operator introduced a generative AI chatbot, built on Anthropic's Claude large language model, in August last ...

Generative AI’s ability to remove rote work could help the retailer focus on the user experience, but will reduce the number ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can help brands foster greater customer loyalty.

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Amazon's customer service phone number is 1-888-280-4331, which is live 24 hours a day, seven days a week. Like most major retailers, Amazon prefers that you use one of its automated customer ...

Amazon CEO Andy Jassy highlights company's extensive use of Generative AI to drive value, citing its rare transformative ...

However, instead of using AI technology for the chatbot and app generation, the company hired 700 engineers in India to pose as the chatbot and build the app themselves. This just in! View ...