Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and ...

Custom AI development delivers integrated customer service automation specifically designed for sports management platforms ...

Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...

Parents whose teenagers killed themselves after interactions with artificial intelligence chatbots testified to Congress on ...

Dilip Kumar, who runs the Quick Suite AI agent product, is stepping down from the position, the latest AI leadership change ...

The chatbot-like tool called DeeperDive can converse with readers, summarize insights from its journalism, and suggest new ...

INSHUR's Google Cloud AI implementation demonstrates how artificial intelligence virtual assistants can transform customer ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

Many AI companies operate in a primarily digital space, but Walmart's sprawling physical presence forces it to develop its AI ...

KPMG's report titled "Smart Retail: Transforming and Creating Value Driven by Artificial Intelligence," published in 2025, ...

The launch of OpenAI’s ChatGPT created a major buzz around artificial intelligence (AI) stocks. ChatGPT is an AI chatbot software application that uses machine learning techniques to emulate ...