British Gas – which raked in a record £750m profit in 2023 – came joint last place with Ovo Energy and So Energy as the ...

However, British Gas’s 10m customers dwarf Ovo and So Energy’s customer numbers of 5m and 300,000 ... for overall customer service, ease of contact and accurate payments.

In our supplier assessment of customer service, British Gas scored well. It received 10 out of a total 13 points thanks to its comprehensive methods of contact. It only lost points because its main ...

Octopus overtakes British Gas as the UK's biggest household energy supplier - Disruptor now has 23.7% of the domestic market, just ahead of its former state owned rival ...

"Contact a qualified engineer if you run into any issues – we have nearly 6,500 engineers on hand to help." Amid these warnings from British Gas, charities and experts are also raising concerns ...

ANYONE expecting to receive the winter fuel payment needs to check their bank account for a simple code to ensure it has been ...

Alternatively, use our independent service to compare gas ... number of hours – usually overnight – to help charge their car's battery for less. If you have a smart prepayment meter you can top-up ...

The British Gas Energy Trust comprises two funds - the British Gas Energy Support Fund (ESF) and The Individual and Families Fund (IFF). The key difference between the two is that the former is ...

The assistance is provided through the British Gas Energy Trust (BGET), and applications are open even to non-British Gas customers. Households in England, Wales and Scotland that are in energy ...

UK households are only just realising what the numbers mean on their radiators. Many people have no idea what the numbers mean on their thermostatic valve, and it's costing them a lot of money ...

British Gas and Octopus Energy customers are being told to check if they can claim from a pool of £2,200 in total available from energy suppliers British Gas and Octopus Energy. Both energy firms ...