Microsoft, which keeps launching new fonts, replaced Times New Roman with Calibri as the default font for documents in 2007. They too had given the same reasoning - that it was more readable.

A font feud brews after State Dept. picks Calibri over Times New Roman ‘The Times (New Roman) are a-Changin,’ read the subject line of a cable from Secretary of State Antony Blinken to U.S ...

Amid a number of ongoing global crises and instability across the world, the State Department under President Biden is working on ensuring "accessible" font choices in its documents. According to ...