Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

New Workflow Provides Developers Generative AI and 3D Visualization Technologies to Elevate Shopping Experiences Online and ...

In 2025, there’s also no excuse for the disconnect between a retailer’s website and its physical stores. Customers want to ...

The retailer Macy's announced Thursday that it will close 66 "non-go-forward" stores, including three in western Washington.

With enough agency, AI agents have the power to replicate the dynamic environment of a physical store within the digital ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

While many grocers aspire to achieve a unified commerce strategy, some face challenges in identifying the best path forward.

Plenty of people love shopping at Trader Joe's, but that doesn't mean the chain is without drawbacks. Here's what gets on ...

The global ecommerce landscape is thriving. Retail sales are contributing to this. They are set to reach $7.4 trillion by ...

It is the end of an era for a longtime mall in Metro Detroit, where millions of memories were made. The massive Macy's store in the iconic Oakland Mall is one of the almost 70 stores set to shut down ...

In a world where personalized experiences are increasingly central to consumer satisfaction, Ben McKean has built Hungryroot ...