Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

Collaboration is in the eye of the beholder: everyone says they do it but in practice it means different things to different people. Diverse industries – from logistics to energy to education to the ...

The capability of instantly switching to a collaborative application when required. For example, if an article on the Web contains links to the person who wrote it, clicking that link might open up an ...