Snow moved into Akron Friday afternoon with more expected Saturday and Sunday. While city leaders are not expecting major accumulations, snow plow drivers are not taking any chances.
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
Matt Parlow, executive vice president and chief advancement officer at Chapman University, has been named president of the ...
The Vermont senator issued a damning statement accusing the tech industry of exploiting cheap labor abroad through the H-1B ...
A recent surge in drone activity around Francis S. Gabreski Airport in Westhampton Beach disrupted New York Air National Guard flights and prompted county and law enforcement officials to install a ...
McGrath said consumers will see these technology trends impact them in ways like dematerialization, in which consumers rely on less physical items. For example, if we wanted to listen to a song we'd ...
Musk or someone with the automaker remotely unlocked the truck for law enforcement officials and provided them video from ...
Dive into the latest news on the cancelation of the highly anticipated Apple Smart Ring and the reasons behind this decision.
What will really matter in the long run? That’s the question we tackle each year as we compile this annual list.
Quantum technology company Alice & Bob outlines its plan for quantum computing by 2030, but how feasible is that goal?
License plate reading technology and cameras at Tesla charging stations helped law enforcement officials trace the path of the Cybertruck that exploded in Las Vegas.