A large family faced a bait and switch scam with their Vrbo vacation rental in London. Here's what Consumer Rescue's ...

Read about a fake job scam that drained a victim's bank account. Educate yourself on how to avoid falling for cons.

Discover the shocking story of how UPS destroyed a couple's $1,850 mammoth tusk fossil and denied their insurance claim.

Would a car rental company permanently ban a customer and offer no way back – ever? Joseph H. learned firsthand that when Hertz tells you it will never rent to you again, it means forever. The former ...

Would a car rental company permanently ban a customer and offer no way back – ever? Joseph H. learned firsthand that when Hertz tells you it will never rent to you again, it means forever. A steady ...

A shady Airbnb host charged former guests of his Parisian vacation rental $3,500 for a coffee stain. But even more shocking than that outrageous payment request was Airbnb’s response to it. Despite ...

A shady Airbnb host charged former guests of his Parisian vacation rental $3,500 for a coffee stain. But even more shocking than that outrageous payment request was Airbnb’s response to it. Despite ...

Arthur L. just had a simple question about his upcoming cruise, so he googled Carnival customer service. “I dialed the number that was on display and a man answered,” he explained. “I thought it was ...

Ron Samborsky and his family were on their way to Europe to board Norwegian Cruise Line’s Breakaway… until they weren’t. After American Airlines canceled their flight and offered no replacement until ...

As she searched for a new job, love suddenly was in the air — or so Karen C. thought. But behind the inappropriate emails she received from her recruiter with carefully typed romantic promises lurked ...

Two Carnival Cruise Line passengers missed their cruise because of a traffic accident on the way to the port. Now they are wondering how to get their full refund. But are they owed anything? That’s ...

Two more cruise ship passengers say they’ve been scammed during port stops in Nassau, Bahamas. However, the remarkably similar details shared by each of these solo travelers may leave you scratching ...