A new research report from Starfleet Research, How Top-Performing Hotels Harness the Power of Technology to Turbocharge ...

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today ...

Mandarin Oriental Hotel Group is raising its digital ambitions with the rollout of an enhanced guest recognition program and ...

Sustainability is a driving force in the hospitality industry, influencing the decisions of both guests and hoteliers. From energy-saving initiatives to digital communication strategies and paperless ...

Understanding the modern guest requires a fundamental shift in how properties gather and interpret feedback. Traditional satisfaction surveys often fail to capture the unspoken expectations that ...