To make the simple desktop shortcut, it is probably easiest to copy an existing Chrome desktop shortcut and then modify the Target (right-click and select Properties on the copied shortcut).

The staffing assignments dialog is something unique to LibraryH3lp, so you won't see an option to change staffing assignments with mobile XMPP./Jabber clients. The current settings for your …

Once you have deployed the chat snippet embed code onto a web page, you can make changes to your chat snippet (chat box, online/offline appearance, proactive chat invitations, etc.) from …

LibraryH3lp chat boxes are inherently responsive. However if you are using a chat snippet to include chat on your web page AND you've chosen an embedded chat box style, you'll need to …

If you want to receive incoming chats from guests on a queue, make sure the " YES " button associated with that staffing assignment is green. If you DO NOT want to receive incoming …

Choose a single day or date range by selecting either 'single date' or 'date range' respectively. Once you make your date selection (s), you'll be returned to the grid view so you can view the …

The webclient stays in constant communication with LibraryH3lp's server to make sure that the user is connected and able to respond to chats. When the webclient cannot reach the server, it …