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  1. Welcome to ITIL

    ITIL is the global standard for turning strategy into action. Whether you’re accelerating your career or improving your organization’s performance, ITIL gives you the structure and clarity to succeed.

  2. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  3. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

  4. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  5. ITIL Framework: Key Concepts, Processes and Benefits

    Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …

  6. ITIL 4 Explained: Framework, Practices, and Key Changes

    Jan 6, 2026 · ITIL 4 puts service management into a strategic context by looking at ITSM, development, operations, business relationships, and governance holistically. Because ITIL 4 …

  7. What Is IT Infrastructure Library (ITIL)? | IBM

    ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …

  8. ITIL at a Glance

    An introduction to ITIL 4, the global framework for effective IT service management. See how it supports career growth, drives organizational improvement, and helps align IT capabilities with …

  9. Powering Best Practice | ITIL®, PRINCE2® and MSP® | Axelos

    Discover Axelos' certifications in ITIL, PRINCE2, and MSP to enhance your skills in IT service management, project management, and more.

  10. What is ITIL? Your guide to the IT Infrastructure Library - CIO

    Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …