Over the past 27 years, Genentech has helped over 3.3 million eligible patients access their Genentech medicines. In 2023, Genentech Access Solutions helped more than 290,000 eligible patients with access issues.

Learn about Genentech Access Solutions, a program that helps patients who are taking Genentech medicines. Find out how to enroll to receive support.

My Patient Solutions ® My Patient Solutions is an online tool to help you enroll and manage your Genentech Access Solutions service requests. It allows you the flexibility to work with Genentech Access Solutions when it’s convenient for you.

My Patient Solutions is an online tool to help you enroll patients in various Genentech patient support services and manage your service requests. It allows you the flexibility to work with Genentech Access Solutions when it’s convenient for you.

Genentech Access Solutions helps people who are taking a Genentech medicine. We work with your doctor’s office, your health insurance plan and/or your specialty pharmacy to help you get your medicine.

Genentech Access Solutions. Provides coverage and reimbursement support, patient assistance and information resources. Phone: (866) 422-2377 or (866) 4 ACCESS Hours: Monday - Friday, 6am - 5pm PT Genentech Patient Foundation

Learn about My Patient Solutions®, our online patient management tool to help you enroll patients in Genentech Access Solutions and manage your service requests online.

Have you been prescribed a participating Genentech medicine? If one of these situations applies to you, you may qualify for support from the Genentech Patient Foundation. Please complete the enrollment forms to apply for help .

Access and reimbursement support to assist your patients after a Genentech medicine is prescribed. We can help with: Coverage : Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

Download the Patient Consent Form to begin enrollment with Genentech Access Solutions.