Live call analytics and agent assist for your contact center with Amazon language AI services | Amazon Web Services
Live call analytics and agent assist for your contact center with Amaz…
Dec 18, 2021
amazon.com
Getting Started with Contact Lens for Amazon Connect | Amazon Web Services
6:25
Getting Started with Contact Lens for Amazon Connect | Amazon We…
8K viewsJul 12, 2022
YouTubeAmazon Web Services
Last week we launched the general availability of Contact Lens for Amazon Connect, ML-powered contact center analytics. In case you missed it, watch Larry Augustin announce new features and show you how to get started. | Amazon Web Services
5:23
Last week we launched the general availability of Contact Lens for Am…
16.7K viewsAug 6, 2020
FacebookAmazon Web Services
Enabling Contact Lens for Amazon Connect | Amazon Web Services
4:01
Enabling Contact Lens for Amazon Connect | Amazon Web Services
3.5K viewsApr 3, 2023
YouTubeAmazon Web Services
Understanding Guide Contact Concepts | Amazon Connect step-by-step guides
2:19
Understanding Guide Contact Concepts | Amazon Connect step …
780 viewsOct 17, 2024
YouTubeAmazon Connect Enablement
Amazon Connect Contact Lens
Amazon Connect Contact Lens
2.3K viewsMay 16, 2022
YouTubeSunset Learning Institute
Enable Chat-to-Callback Escalation using Amazon Connect Contact Lens
3:37
Enable Chat-to-Callback Escalation using Amazon Connect Contact L…
1.3K viewsNov 11, 2024
YouTubeAmazon Connect Enablement
5:33
How to set up Amazon Connect Contact Lens #askus
461 viewsAug 15, 2024
YouTubeByte Information Technology
1:56
Amazon Connect Contact Lens: AI-Powered Analytics & Quality Mana…
3.2K viewsDec 23, 2024
YouTubeAmazon Web Services
44:25
AWS re:Invent 2022 - [NEW] Improve agent performance with Contact L…
2.3K viewsDec 5, 2022
YouTubeAWS Events
10:20
Detect Trending Themes with Amazon Connect Contact Lens | A…
3.3K viewsMay 23, 2023
YouTubeAmazon Web Services
3:06
Introduction to Contact Lens for Amazon Connect
9K viewsAug 12, 2020
YouTubeAmazon Web Services
2:02
Access evaluation results - Amazon Connect Contact Lens
698 viewsDec 15, 2024
YouTubeAmazon Connect Enablement
1:02:12
Exploring Contact Lens and Amazon Connect
31 views9 months ago
YouTubeCloudHesive
【Amazon Connect】15分で理解する Contact Lens for Amazon Connect
2.3K viewsOct 20, 2021
YouTubeサーバーワークス チャンネル
1:58:05
Amazon Connect Contact Lens performance evaluation capabilitie…
1.8K viewsJun 5, 2024
YouTubeAmazon Connect Enablement
10:22
Amazon Connect Tutorials | Part 13 | Contact Flow Types and Custome…
19K viewsApr 19, 2020
YouTubeBusy Ping
38:02
Get Started in Minutes with Amazon Connect in Your Contact Center - …
97K viewsJul 30, 2019
YouTubeAWS Developers
6:37
Enabling Custom Vocabularies for Amazon Connect Contact Lens | A…
1.4K viewsMay 12, 2023
YouTubeAmazon Web Services
44:20
Amazon Connect Delivers Personalized Customer Experienc…
4.4K viewsJun 3, 2019
YouTubeAmazon Web Services
14:43
AWS Service Spotlight: Amazon Connect
19.7K viewsMar 29, 2021
YouTubeA Cloud Guru
35:18
Amazon Connect Contact Lens performance evaluation capabilitie…
571 viewsJun 5, 2024
YouTubeAmazon Connect Enablement
41:28
Amazon Connect Webinar - Create an Exceptional Contact Center Ex…
61.3K viewsAug 30, 2017
YouTubeAmazon Web Services
4:30
Evaluate agent performance - Amazon Connect Contact Lens
1.4K viewsDec 16, 2024
YouTubeAmazon Connect Enablement
50:50
AWS re:Invent 2022 - What’s new in contact centers with Amazon Con…
6.6K viewsDec 1, 2022
YouTubeAWS Events
3:42
Amazon Connect: How to monitor a live conversation | Amazon Web S…
4.6K viewsMay 9, 2023
YouTubeAmazon Web Services
Increasing agent productivity with generative AI in Amazon Connect …
Jul 22, 2024
amazon.com
7:04
Amazon Connect Chat - Long Lasting Persistent Chat | Amazon …
2.5K viewsApr 3, 2023
YouTubeAmazon Web Services
2:33
Amazon Connect: How to view and search recorded conversations | A…
3.4K viewsMay 12, 2023
YouTubeAmazon Web Services
6:41
What are Amazon Connect Contact Flows? | Amazon Web Services
8.8K viewsMay 2, 2022
YouTubeAmazon Web Services
See more videos
Static thumbnail place holder